Seat 7A Pty Ltd t/a I Heart
Songwriting Club (ABN: 66 616 424 205) and its related and associated bodies
corporate (us, we, our) maintain a policy of strict confidence concerning
your (you, your) personal information (Privacy
Collecting personal information The personal information you provide to us is collected to enable us to provide our services, to enhance your use of the Site and the Platform, to improve the Site and the Platform, and to keep you informed of our products and services that might be relevant to you. The types of personal information we collect from you may include your name, email address, physical address, password, billing postcode, gender, birthdate, phone number, historical songwriting information and credit card or other payment details. We will generally collect personal information directly from you (or your parent/guardian if you are under 18 years of age). We may collect your personal information in any of the following ways:
- when you log on or access our Site or Platform;
- during conversations and/or correspondence between you and our customer service team;
- when you sign up for or attend one of our events or any partner events (including via event ticketing partners);
- when you participate in our services (including coaching and/or mentorship services, audio calls, audio-visual calls and your submission of Content); and
- when you otherwise elect to provide personal information to us.
Your personal information may be lawfully provided to us by third parties, including if you sign up to our services or provide authentication via Facebook or Google. If someone other than you provides us with personal information about you that we did not ask for, and we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.
Your Content We may also access information, data, text,
photographs, videos, audio clips, written posts, comments and creative and
literary works which you submit on or through the Platform (Content)
which may include personal information. Your Content may be published on the
Platform and other members may also have access to your Content as a
requirement for us to provide our services. We use best efforts to ensure that
only members assigned to your group, along with our administration and
technical support officers, have access to your Content. You acknowledge that
as a member of our community your Content may remain on our Platform even if any
paid subscription expires. This is required to enable us to provide our
services and to facilitate ongoing communication and feedback within your
Use and disclosure of
information Your personal
information will be securely stored by us. We will only collect, store,
where we are required by law to protect our rights or property (or those of any
third party), or to avoid injury to any person. We will not disclose your
personal information to any third party other than in accordance with this
partners and other service providers who assist us in operating our Site and
Platform, conducting our business, providing our services, and helping us
communicate with you. We may share your personal information with
entities which partner with us for online and/or physical events. We take
reasonable steps to ensure that these organisations comply with technical and
organisational security measures required to protect your personal
Communicating with you We may use your personal information to send you
information about new developments, products, services and special offers. You
can, at any time, opt out of receiving marketing material from us by contacting
us using the method set out below or, where we have sent you electronic
marketing materials, by using the unsubscribe link within the communication.
You agree and acknowledge that even if you opt out of receiving marketing
material, we will still send you essential information that we are required to send
you relating to the services we provide.
Your consent By your use of the Site and/or Platform, you
consent to the collection, storage, use and disclosure of your personal
under applicable privacy laws.
Storage and security We will use all reasonable endeavours to keep the
personal information we collect and use in a secure environment, and we have
implemented technical, administrative and physical security measures that are
designed to protect personal information from unauthorised access, disclosure,
use and modification. If you reasonably believe that there has been
unauthorised use or disclosure of your personal information, please contact us
using the method set out below. If we no longer need your personal information,
unless we are required under law or a court or tribunal order to retain it, we
will take reasonable steps to de-identify or destroy your personal information
securely, subject to our requirements in respect of your Content and our
requirements to retain data to comply with our legal obligations and financial
and audit obligations.
Access to information we hold about
you We will take reasonable steps to
ensure that all your personal information we hold is accurate, up-to-date and
relevant. You can request access to, corrections of, or erasure of your
personal information held by us, or complain or object to the use of your personal
information by us. If you are a member of the Platform, you can update some of
your personal information using the functionality of the Platform. You can also
contact us using the method set out below. We will respond to your request as
quickly as possible.
You can contact us at [email protected] When contacting us you have the option to either
not identify yourself or to use a pseudonym. However, this will not apply if it
is impracticable for us to communicate with you that way or we are required or
authorised under law (or a court or tribunal order) to only deal with
individuals who have identified themselves.
with any applicable laws, to reflect changes in our processes or for any other
read about any variations. You will be deemed to have consented to such
variations by your continued use of the Site and/or the Platform following such
changes being made.
Special Information for individuals
in the European Union We welcome customers
from the EU and we are committed to compliance with the EU General Data
Protection Regulation (GDPR).
processing: We collect
personal information in a number of contexts and for a number of
purposes. Please refer to the “Collecting
are based on the legitimate interests pursued by us in providing services to